PRIVACY POLICY

 

 

AVLancer, Inc. is committed to protecting and respecting your privacy. We understand that you care about the use and storage of your Personal Data to protect your privacy. This policy explains the information we might collect, use, share, and keep about you.

 

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will handle it. By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access our Services.

 

This Privacy Policy may change from time to time in our sole discretion. Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check https://www.AVLancer.com/Privacy_Policy for updates. If you have an account and/or have a logon username and password, you will receive Notice if we change this Privacy Policy when you next log into your account. 

 

This policy is part of our Online Terms of Conditions located at https://www.AVLancer.com/Terms. All obligations and requirements in our online Terms and Conditions are part of this Privacy Policy as if specifically set forth herein. All capitalized words in this Privacy Policy are defined within our online Terms and Conditions. Together, our online Terms and this Privacy Policy are referenced as “Terms”.

 

 

This Privacy Policy applies to anyone who contacts us or uses our Services, including without limitation and by way of example only:

 

• Visitors to our websites (“Site”), including but not limited to https://www.AVLancer.com and any of our affiliates’ websites:

• who request information by e-mail or telephone,
• who provide User Content to us,
• who participate in any contest or survey,

• Users of any Services provided by us, our resellers, Affiliates, or Business Partners,

·         Any Customers and Freelancers who provide or receive audio-visual (“AV”) Services, and

• Purchasers of our other services or products, including without limitation, merchandise, if any.

 

The legal definition of Personal Data varies by location. If you are located in the U.S., the legal definition in Colorado applies unless superseded by U.S. Federal Law or the Law where you are physically located. If you are located outside the U.S., the legal definition where you are physically located applies, but such definition does not otherwise supersede these Terms.

 

 

You are never required to provide us with the types of information covered by this Privacy Policy. In some cases, if you do not provide some Personal Data to us, we may not be able to provide some of our Services to you.

 

If you are located in the European Union/European Economic Area (“EU/EEA”), you may access our Site, but we do not provide any other Services in the EU/EEA and do not collect Personal Information from you.

 

For individuals located outside of the European Union/European Economic Area, by accessing our Site and/or providing Personal Data to us, you do so voluntarily and are expressly opting-in and unambiguously consenting to the collection, use, retention, disclosure, and transfer, including cross-border transfer, of your Personal Data as explained in this Privacy Policy.

 

If you live in the EU/EEA and have questions about this policy, please contact us at legal@AVLancer.com. In the event that changes, and you are located within the European Union/European Economic Area, you will be asked to ‘opt in’ to this Privacy Policy and our collection, use, retention, disclosure, and transfer of Personal Data.

 

 

We do not knowingly collect Personal Data from anyone under the age of majority. Protecting children’s privacy is especially important to us. It is our policy to comply with the Children’s Online Privacy Protection Act (COPPA) and all other applicable Laws. Children under the age of majority are not eligible to use our Services or provide us with Personal Data.

 

We ask that you carefully monitor your children’s activities on the Internet. We believe that there is no substitute for proper parental supervision. If you believe your child has provided us with Personal Data or has used our Services without permission, please contact us by email at legal@AVLancer.com; and we will promptly delete such Personal Data and disable access to the associated account(s), if any.

 

If we receive a submission to any contest or survey that is from a minor, the minor’s Personal Information will be deleted as soon as we learn that the submission comes from a minor and the contest or survey entry shall be void.

 

 

We do not share Personal Data with unrelated third parties without providing you a choice. Personal Data that you provide to us while using our Services, including our Site, may be used to contact you for promotional offers, marketing programs, or other communications from us, our vendors, affiliates, licensors, licensees, and Business Partners, including Freelancers.

 

If you provide us with User Content or post any such User Content on our social media pages (e.g., https://www.Instagram/AVLancer), including without limitation, testimonials and videos, you are granting us the right and license to use that User Content for all commercial purposes. If you are accessing or using our Services as another’s employee, volunteer, or contractor, please be aware that your employer or contractor may have authorized us to use and/or share your Personal Data.

 

 

We ask our Business Partners who have access to your Personal Data in connection with providing services to us or to you to you to keep your Personal Data confidential and they are not permitted to use your information for any purpose other than to carry out the services they are performing or to market products or services to you as long as you have the option to opt out of that communication.

 

When we make Personal Data available to our Business Partners, we will not share with them any more information than is necessary. We will use reasonable efforts to ensure, by contract or otherwise, that they use your Personal Data in a manner that is consistent with this Privacy Policy.

 

 

We may collect and process the following types of information and Personal Data.

If you visit our Site, we may collect information regarding the time of your visit, the pages visited, the time spent on each page of our Site, information on the website used to arrive at our Site, the type of browser and operating system you use, the version of certain software used to view and interact with our Site, your screen resolution, color and processing ability, your network location, and your IP address.

We may also collect information on links or videos appearing on our Site that you click on, information on documents you download from our Site, any errors that occur if you fill out our forms, and your interactions with site-specific widgets.

If you download marketing collateral or contact us for information about our Services, we collect and maintain Personal Data that may include your name, IP address, and contact information such as email address and/or telephone number. If you use, purchase, license, or lease our Services, respond to a survey or contest, or otherwise consent in advance, we will collect and maintain Personal Data that may include your name, title or position, employer, mailing address, email address, social media username, IP address, credit card information, PayPal® username, billing information, event information, and telephone number.

We use your Personal Data to take necessary steps to respond to a request and/or to perform Services requested. In addition, direct marketing is necessary for the legitimate business interests we are pursuing.

You may unsubscribe from emails at any time by clicking on the “unsubscribe” link in the emails you receive.

Your Personal Data is available to our employees, Affiliates, and Business Partners with a legitimate business need, such as Freelancers (working with Customers), our marketing, order fulfillment team, operations team, survey processors, contest judges, customer relationship management software providers (CRM), and credit card processors.

 

We only collect Personal Data required for our legitimate business purposes. We do not request or require you to provide any special categories of Personal Data including, for example, genetic data, biometric data, or information relating to your racial or ethnic origin, political opinions, religious beliefs, trade union membership, physical or mental health, or sexual orientation. If we become aware of any such data having been submitted to us, we will, where reasonably practicable, endeavor to delete it.

 

 

A “Cookie” is a small amount of data generated by a website and saved by your web browser. We use the below types of Cookies on our Site; and third parties may also use Cookies in providing services to us or you as disclosed below.

 

When you visit our Site or access, use, lease, license, or purchase our Services, we use the below types of Cookies. Should the types of Cookies change, we will endeavor to update this Privacy Policy to reflect those changes. Since we do not provide Services outside the U.S. currently, use of our Site or our other Services constitutes consent to our use of the Cookies detailed below. For more information on how Cookies function and disabling Cookies, consult your browser’s “Help” button.

 

• Strictly Necessary Cookies. These Cookies enable you to browse our Site and use features. Without these Cookies, services such as e-billing and shopping carts cannot be provided.

 

Key	Value	Domain	Valid Through
timezone	America/Denver	AVLancer.com	Session

 

• Session Cookies. Our Site uses session Cookies which your computer stores only for that browsing session. Once you close your browser, the Cookie is deleted. These Cookies allow users to navigate around our Site using your login details without having to login again on every page.

 

Website/Key	Value	Domain	Valid Through[JK12] [JK13]
av_lancer_session	Lz%2BWKdFqvYFoeJ3VDlmbP99o9O02F%2BaTA1foDofv9ZexOHjZ37vdvB8Tx4niHft2fxRg7yMuHMQDr0EBTAuf3bU1vMuH32OckMCsCmlww6kH3RDf0dfGpmYn4oexTceM%2BZrg%2FJnmaSsthaoRHfILoMHzGuAKOZf7s2tHuNW8V%2B1izNkoRsefJ%2FKIXefcSEZBJt%2BVp5A4H0ABk1qF7Lz%2BWKdFqvYFoeJ3VDlmbP99o9O02F2BaTA1foDofv9ZexOHjZ37vdvB8Tx4niHft2fxRg7yMZHMQDr0EBTAuf3bU1vOMuH32OckMCsCmlww6kH3RDf0dfGpmYn4oexTceM%2BZrg%2FJnmaSsthaoRHfILoMHzGuAKOZf7s2tHuNW8V%2B1UizNkoRsefJ%2FKIXefcSEZ3BJt%2BVp5A4H0ABk1qVF7	AVLancer.com	Session

 

• Google Analytics Tracking Cookies. These Cookies allow us to understand more about Site visitors, such as the number of visitors, details of the devices used to access our Services, which Site pages are accessed, and the various time details per visit.

 

Key/Website	Value	Domain	Valid Through
_ga	GA1.2.1024681526.1615504218	AVLancer.com	2023-09-29T20:48:24.000Z

 

YOU MAY DISABLE COOKIES IN YOUR BROWSER SETTINGS. PLEASE KEEP IN MIND, DISABLING ALL COOKIES MAY IMPAIR FUNCTIONALITY AND YOU MAY NOT BE ABLE TO USE SOME FEATURES OF OUR SERVICES.

 

 

WHERE WE STORE YOUR PERSONAL DATA

 

We use servers in the United States to process and store Personal Data.

 

While no server can be completely secure, we make reasonable efforts to ensure that these servers are kept in a secure, locked environment with restricted access. We have on our own, and in conjunction with the third parties who operate the servers, established physical, electronic, and procedural safeguards to protect your information.

 

Personal Data stored by us may be accessed and processed by staff operating outside your jurisdiction, who work either for us or for one of our Business Partners. This staff may be engaged in fulfilling your order or request, processing a payment, and/or providing support services to us. We require these Business Partners to agree to treat your Personal Data securely and in accordance with this Privacy Policy and applicable Law.

 

We have implemented a variety of technical and organizational measures to protect Personal Data from loss, misuse, unlawful processing, unauthorized access, disclosure, copying, alteration, and destruction. These include limiting access to the databases to a limited number of authorized staff, who are required to enter into non-disclosure agreements before access is afforded to them, and who can only access the database for legitimate pre-authorized purposes. Further, access to the databases is password protected. We also have in place audit logs, intrusion detection software, anti-virus or malware protection, and system integrity tools to further protect data stored on these databases.

 

PASSWORDS

 

Where we have provided you (or where you have chosen) a password that enables you to access certain portions of our Services, you are responsible for keeping this password confidential. You are responsible for protecting your account by not sharing your password with anyone.

 

HACKERS

 

While we make reasonable and industry-standard efforts to ensure the integrity and security of our network and systems using the standard measures in place through our Site host, we cannot guarantee that such security measures will prevent third-party “hackers” from illegally obtaining this information.

 

We are not responsible for circumvention of any privacy settings or security measures contained in our Services, including the illegal acts of third parties (such as criminal hacking).

 

We disclaim any and all liability for disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties as more specifically detailed in our Disclaimers. ANY TRANSMISSION IS AT YOUR OWN RISK.

 

THIRD-PARTY WEBSITES

 

Our Services may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies. You agree that we shall not be liable for these policies or for any Personal Data that may be collected through these websites or services. This includes any posting you may make on our social media page(s), which page(s) are controlled by such third-party social media sites.

 

We urge you to exercise care when providing information to anyone and to check the policies and terms of all third-party websites before you submit any Personal Data.

 

Freelancers and Customers may use our Services to communicate with each other.

Any choice of a Freelancer shall be determined solely by the Customer. We have no control over the privacy practices of either our Customers or Freelancers. We encourage you to review the privacy policies and other practices for each Person with whom you have contact before working together through the execution of an Event Data Sheet.

While we do take steps to interview and review the resumes for Freelancers and Customers, we urge you to exercise caution when engaging anyone. There is no substitute for good judgment and proper research and due diligence.

As examples only: Do not meet anyone in any private, secluded location. Do not give money to someone you do not know. Do not share your Personal Data with anyone you do not know. If you believe you are in any imminent danger, contact your local police department or dial 9-1-1.

You agree that AVLancer shall not be liable for any personal injury or damage that occurs and is caused by a Customer or a Freelancer and hereby indemnify and hold AVLancer harmless from and against any such liability, including for attorneys’ fees and costs and any amounts paid in settlement.

 

We may use third-party advertising companies to serve ads when you access or use our Services. Such third-party companies may use information (not including your name, address, or e-mail address) about your visits to this and other websites to provide advertisements on sites, goods, and services that may be of interest to you. If you would like more information about this practice, and to know your choices about not having this information used by these companies, please review your rights at the Network Advertising Initiative.

 

 

When you use features such as social networking, chat rooms, or forums, you should take precautions not to submit any Personal Data that you do not want to be seen, collected, or used by others. If you submit any Personal Data (that may be included in User Content) as part of a survey or contest, please consult our Terms for our rights to use that User Content.

 

Our Services may include features from social media websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy, terms, and other policies of the companies providing those features.

 

 

The amount of time we hold your Personal Data will vary but will not be kept for longer than is necessary for the purposes for which it is being processed. We will retain your Personal Data in accordance with the following criteria:

 

If you request information from us, we will retain your Personal Data solely for the legitimate business purpose of responding to your request or inquiry and will maintain that information to communicate with you regarding our other Services. You may opt out of such communications at any time; and you will be provided with that opportunity to “unsubscribe” within each communication. If you request deletion of your Personal Data, we will delete, pseudonymize, or anonymize your Personal Data so that it cannot be connected to you within a reasonable time-period.

 

If you have accessed, downloaded, purchased, licensed, or leased Services from us, we will retain your Personal Data for as long as we are offering, distributing, selling, licensing, or leasing Services in order to provide you with information regarding those Services. You may opt out of such communications at any time and will be provided with that opportunity to “unsubscribe” within each communication. If you request deletion of your Personal Data, we will pseudonymize or anonymize your Personal Data so that it cannot be connected to you unless you are still accessing, licensing, or otherwise using our Services, in which case we will maintain that information to communicate with you regarding those Services.

 

If you have provided us with any User Content (for e.g., a testimonial or contest submission), we will only maintain Personal Data included within that User Content for the purposes provided. You may opt out of our communications to you at any time and will be provided with that opportunity to “unsubscribe” within each communication.

 

If you provide us with your PayPal® username or credit card information, we, or our Business Partners, such as credit card processors, will maintain that information pursuant to any other agreement we may have with you for as long as that agreement is valid in order to accept or send automatic payments. If you provide such information for one-time payments, we will delete such information as soon as the one-time transaction is completed.

 

 

You have certain rights in relation to the Personal Data we process. These rights to access, correct, amend, or delete Personal Data vary by location and only the rights available to you in your physical location will be enforceable by you under this Privacy Policy.

 

Typically, you have the following rights:

 

• The right to access your Personal Data unless access is subject to a legal exception.
• The right to have your Personal Data corrected if it is inaccurate or incomplete.
• The right to have your Personal Data not processed.
• The right to have your Personal Data erased (or pseudonymized or anonymized) if it is no longer necessary or required in relation to the purposes and there are no other overriding legitimate grounds for us to continue processing it.
• The right to opt out if your Personal Data is to be used for a purpose that is materially different from the purpose(s) for which it was originally collected or you subsequently authorized.
• The right to complain to a supervisory authority if you think your rights have been infringed.
• You may also have the right to request that a business disclose the categories or details of Personal Data collected.

 

To exercise your rights, you may make an inquiry by sending an email request directly to the Data Compliance Officer at legal@AVLancer.com. In some cases, you may need to discuss deletion with your employer if you access our Services through your employer.

 

We will respond to your request in accordance with the Laws that apply to you. When you make your request, we will maintain your request and related Personal Data as we maintain other Personal Data in order to respond, after which time we will delete the Personal Data provided in the request.

 

Access requests are free; however, we reserve the right to charge a reasonable fee to comply with your request when your request is unfounded or excessive.

 

 

At this time, and to the best of our knowledge, we do not transfer Personal Data outside Europe.

 

In the case of individuals located in countries where the General Data Protection Regulation (“GDPR”) applies, to the extent we may transfer Personal Data to our office in the future, or our Business Partners’ offices, in the U.S., we will make efforts to comply with the GDPR. To the extent we may transfer Personal Data to Canada, for the purposes set out in this Privacy Policy, we shall rely on the fact that Canada has been designated by the European Commission as a country that offers an adequate level of protection for Personal Data.

 

If we transfer Personal Data relating to individuals located in the EU/EEA to third parties in the future, we will have in place Data Transfer Agreements based on the EU model clauses. We will also provide reasonable technical and organizational measures to protect Personal Data from accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure, or access.

 

 

Under the State of California’s "Shine the Light" law, and once per year, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from the seller the customer information shared, if any, with other businesses for their own direct marketing uses. While we do not believe our Services qualify under this law, we are informing you of it in an abundance of caution.

 

If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information during the immediately prior calendar year. If you believe this Law applies to you, please send an e-mail message to Data Compliance Officer at legal@AVLancer.com with "Request for California Privacy Information" in the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response only if the Law applies to you.

 

We will maintain your request and the customer information you provided in that request for ninety (90) days to ensure you do not have any follow-up questions. After that time, the information associated with your request will be deleted. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.

 

In addition, if you are a California resident, the California Consumer Privacy Act (“CCPA”) requires us to disclose the following information with respect to our collection, use, and disclosure of Personal Data:

●        During a twelve (12) month time-period, we may collect the following categories of Personal Data in order to provide you with Services: name, email or postal address, geolocation data and IP addresses, credit card and billing address, information about whom you connect to or communicate within our Services, educational and work history information, and consumer preference characteristics.

●        We collect Personal Data for the business purposes of providing Services, promotional offers regarding our Services or our Business Partners’ services, and processing agreements.

●        We collect Personal Data from (1) your communications with us, (2) social media that links to our username(s), (3) your downloads of our marketing collateral, and (4) your use of our Services, including without limitation, visitors to our Site.

●        In the preceding twelve (12) months, we have disclosed the categories of Personal Data only as specified in this Policy.

●        We may share your Personal Data with third parties as specified in this Policy.

●        We do not sell your Personal Data.

If you reside in California, you have the right to:

●        request access to your Personal Data, including the categories of such information, we have collected about you in the last twelve (12) months,

●        request additional details about our information practices, including the sources of collection, the categories of Personal Data that we share for a business or commercial purpose, and the categories of third parties with whom we share your Personal Data,

●        request deletion of your Personal Data (subject to certain exceptions),

●        opt out of sales of Personal Data, if applicable, and

●        request access to the specific Personal Data shared with other businesses for their direct marketing, if any.

You may make these requests by calling or mailing us at legal@AVLancer.com with "Request for California Privacy Information" in the subject line and in the body of your message. After submitting your request, please monitor your email for a verification email. We will provide the requested information to you at your e-mail address in response only if the Law applies to you.

If this Law is applicable to you, we are required by Law to verify your identity prior to deleting your Personal Data in order to protect your privacy and security. If you make a request to delete your Personal Data, our Services, or some of them, may no longer be available to you. ANY FEES DUE AND/OR PAID ARE NOT REFUNDABLE.

Please note that you may designate an authorized agent to exercise these rights on your behalf by providing written materials demonstrating that you have granted the authorized agent power of attorney. If an authorized agent submits a request on your behalf, we may need to contact you to verify your identity and protect the security of your Personal Data. We will not discriminate against you if you choose to exercise your rights under the CCPA. 

We will maintain your request and the Personal Data you provide in that request for ninety (90) days to ensure you do not have any follow-up questions. After that time, the information associated with your request will be deleted.

Please be aware that not all businesses are required to comply with CCPA requirements, and not all information sharing is covered by such CCPA. Only information covered will be included in our response.

To learn more about your rights under the CCPA, visit https://oag.ca.gov/privacy/ccpa.

 

 

If you have a complaint regarding this Privacy Policy or how your Personal Data is being maintained, used, or processed, you should first contact our Data Compliance Officer, whose contact details appear below:

 

Attention: Data Compliance Officer
legal@AVLancer.com
U.S. Tel: 866-285-2623 (ask for the Data Compliance Officer)

 

If you are located in the EU/EEA area and are still concerned that we are not complying with our obligations under the General Data Protection Regulation (“GDPR”) or another applicable regulation or statute, and/or that we are not handling Personal Data responsibly and in line with good practice, you may raise a concern with the UK Information Commissioner’s Office (“ICO”). Concerns may be reported online at: https://ico.org.uk/concerns/handling/ or by calling 0303 123 1113.

 

 

Questions, comments, notices, and requests regarding this Privacy Policy are welcomed and should be emailed to our Data Compliance Officer at legal@AVLancer.com. Please make sure that you identify the Site or other Services (including customer name and the date(s) of your event(s)) through which you submitted Personal Data to enable us to identify your records. We will respond to your communication within thirty (30) days unless your request involves information that requires significant and/or unusual research.

 

 

Any changes we may make to our Privacy Policy in the future will be posted on this page. You will be notified of the update when you next access or use our Services. The new Privacy Policy may be displayed on screen, and you may be required to read and accept that new policy to continue your use of our Services, including access to our Site.